Full-Time Guest Services Manager Position (Sundre)

Join our team as a Guest Services Manager in a leading hotel, focusing on client satisfaction and staff development. This full-time role requires in office management skills and strong operational oversight. The Guest Services Manager plays a crucial role in ensuring outstanding guest relations while overseeing daily operations in a hotel or resort. This permanent position involves implementing procedures, recruiting and training staff, and addressing guests' concerns promptly. You'll be managing several aspects of the operations, from budgeting to marketing activities. Key Responsibilities: • Implement policies and maintain operational standards • Hire and conduct training for new staff members • Monitor revenue and expenses effectively • Organize work schedules for team efficiency • Collaborate with clients to meet their specific needs Requirements: • Prior experience in guest services management • Proficient in CRS and MS Office • Bondable with a clean criminal record • Valid driver's license for some travel • Authorized to work in Canada Use your skills in guest services and team leadership to enhance every visitor's experience at our esteemed hotel. Apply on Kit Job: kitjob.ca/job/2ps6ik