Summer Student, Collingwood

Tracks (Employment and Resource Services) is a not for profit organization providing programs and services to individuals seeking employment/training and supporting employers with their hiring needs. Tracks, (ERS), is an Employment Ontario Service Provider funded by the province of Ontario (MLTSD) and delivery agent for Youth Employment Strategy program funded by Employment and Social Development Canada.

Client Services Position: Supporting the Information and Resource department

Provide quality customer service to the public seeking program and service information

Operate multi line phone system, directing calls and taking messages

Assist with creating, developing and maintaining agency social media accounts– posting, responses, etc. (Twitter, Facebook, Instagram)

Update job board and job listings

Provide computer support to participants accessing services: online job search resources/resume development

Schedule in office appointments for agency services

Provide administrative support, creating forms, photocopying, faxing, etc.

Collect daily statistics on services provided and client feedback

Promote agency programs and services to the public

Other duties as assigned

Qualifications

Skills required: Strong customer service, communication skills

Demonstrate flexibility in duties and roles assigned

Administrative skill; computer knowledge and application skills navigating social media platforms

Ability to work as part of a team

Candidate should be a student interested in social services or related fields

Application Requirements

Be aged between 15 and 30 years old on the start date of the job

Have a valid Social Insurance Number (SIN)

Be a Canadian citizen, a permanent resident of Canada, or a person who has been granted refugee status in Canada

Employer Tracks Employment&Resource Services

Please submit resume and cover letter to

We thank all applicants for their interest in this opportunity; please note that only those candidates selected for an interview will be contacted.

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