Quality Assurance Supervisor (Feversham), Georgian Bay Southwest Shore (Dundalk)

At Ice River Sustainable Solutions, we are building more than products. We are building careers with purpose. As a proudly Canadian, family-owned leader in sustainable manufacturing, we transform 100% recycled plastic into innovative solutions used across North America. Sustainability is not just something we talk about; it is built into everything we do.We move fast. We solve problems. We take pride in doing meaningful work that makes a real impact. We invest in our people, promote from within, and create real opportunities for growth across our organization. If you are someone who rolls up your sleeves, thinks creatively, and is ready to grow with a company that is redefining sustainable manufacturing, this could be your next move.Position Summary

The Quality Assurance Supervisor is responsible for ensuring all manufacturing products, in our Feversham facility, meet company, customer, safety, and regulatory standards within our fast-paced bottling and plastics manufacturing environment. This role oversees quality assurance systems across water treatment, bottling, and plastics manufacturing processes while supporting sanitation standards, food safety compliance, and continuous improvement initiatives.The Quality Assurance Supervisor will lead QA and sanitation personnel, support audit readiness, and work closely with operations and maintenance teams to maintain compliance with CBWA, CFIA, FDA, SQF, HACCP, and GMP standards. This position plays a key role in driving quality culture and ensuring the consistent production of safe, high-quality products.What You Can Expect as a Quality Assurance Supervisor

Competitive annual salary of $75,000–$78,000 Company-paid health and dental benefits Company-paid life insurance Opportunities for growth and development within a rapidly growing organization Fast-paced manufacturing environment with exposure to both bottling and plastics operations Collaborative and team-oriented cultureKey Responsibilities

Development and Implementation of QA Systems Develop, implement, and maintain QA systems and procedures for all aspects of operation Monitor all production stages including water treatment, ozonation, PET resin handling, preform and bottle production, filling, capping, coding, and packaging Ensure all equipment operates within validated tolerances for resin, preforms, caps, and bottled productsIdentify, document, and analyze defects and implement corrective and preventative actions (CAPA) Verify completion and accuracy of QA and production documentation to maintain quality systems Support product holds, investigations, and release activities as required Regulatory Compliance&Food Safety Assist in maintaining HACCP and SQF programs across the Feversham facility Ensure adherence to GMPs, food safety standards, and regulatory requirements including CBWA, CFIA, FDA, and SQF Support traceability programs for raw materials, packaging, and finished goods Recommend, develop, and update SOPs and work instructions as requiredEnsure plant compliance with all company procedures and policies Audits&Continuous Improvement Prepare for and participate in internal, external, and regulatory audits Maintain audit readiness at all times Investigate and support resolution of non-conformances, customer complaints, NCRs, and CARs Drive continuous improvement initiatives focused on reducing defects, waste, rework, and downtimeSupport root cause analysis and corrective action implementation Testing, Inspection&COA Management Oversee inspection and testing procedures to ensure effectiveness and reliability Perform and interpret microbiological testing and related laboratory functions Coordinate random sampling programs and ensure accurate documentation and follow-up Review Certificates of Analysis (COAs) for incoming raw materialsIssue COAs for outgoing products including bottled water, resin, and packaging materials Inventory&Materials Management Maintain inventory levels for QA supplies, testing materials, and laboratory equipment Ensure QA and sanitation teams have the tools and consumables necessary to perform their duties effectively Monitor and manage hold inventory and quarantine processes Team Leadership&Training Supervise QA and sanitation personnel to ensure compliance with company and regulatory requirements Lead, coach, mentor, and develop team members Train employees across various departments on quality standards, GMPs, sanitation, and food safety procedures Foster strong working relationships between QA, sanitation, maintenance, and operations teamsSupport performance management and employee development initiatives Systems, Reporting&Communication Maintain and support electronic quality systems including Fiix, Presage, PM-NCR, and SAP Track and report KPIs through daily, weekly, and monthly reporting processes Communicate quality concerns effectively to plant leadership, including recommending production stoppages or product holds when necessaryPromote a proactive, team-based quality culture throughout the facility Qualifications

Post‑secondary diploma or degree in Food Science, Chemistry, Engineering, Quality Assurance, or a related field 2–5 years of quality assurance experience within bottled water, beverage, plastics, food, or non‑durable goods manufacturing Previous leadership or supervisory experience within manufacturing is considered an assetStrong working knowledge of SQF, HACCP, GMPs, CBWA, CFIA, and FDA requirements Experience within a high‑speed manufacturing environment preferred Skills&Competencies

Strong analytical and problem‑solving skills Excellent attention to detail and organizational skills Robust leadership and team development capabilities Effective communication and interpersonal skills across all organizational levels Ability to work independently and make sound decisions in a fast‑paced environmentProficiency with Microsoft Office and quality management systems Strong understanding of food safety and sanitation standards Please let Ice River Sustainable Solutions know if you require accommodation during the hiring and selection process and we will work with you to make appropriate arrangements.Ice River Sustainable Solutions is an Equal Opportunity Employer. We are committed to equity, diversity and inclusivity in the workplace, and we welcome applications from women, racially visible individuals, people with disabilities, indigenous peoples, and LGBTQ2S+ persons.

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