Auto Insurance Advisor, Southeastern Avalon Peninsula (Ferryland)

On behalf of our client,

The Co-operators , we are recruiting an

Auto Insurance Advisor

to join their growing team.

About The Client: The Co-operators is a well-established and highly respected Canadian insurance provider known for its client-first approach and strong community presence. Operating within a trusted local office in Gander, this team offers a supportive, close-knit environment where collaboration and long-term client relationships are at the core of their success. With a strong reputation and steady client activity, this is an opportunity to join a stable organization that values both people and service.

The Opportunity: This is a client-facing role focused primarily on auto insurance, supporting clients with quotes, policy changes, renewals, and general service inquiries. Working within a busy and established office, you will be engaging with clients daily and helping ensure they receive timely, accurate, and professional support.

This role is a strong opportunity for someone who enjoys customer service, is comfortable speaking with people, and is interested in building a career within the insurance industry. Unlike traditional sales roles, there is no cold calling required, as clients are already coming to you.

Requirements The Ideal Candidate brings previous customer service, administrative, or sales experience and enjoys working with people in a fast-paced environment. You are friendly, professional, and comfortable handling client questions with patience and care.

You are organized, willing to learn, and able to follow processes accurately. This role would be a great fit for someone who wants to build their confidence in insurance, grow within a stable organization, and be part of a supportive local team.

Responsibilities:

Support clients with auto insurance quotes, policy changes, renewals, and general inquiries

Provide professional and timely service to clients by phone, email, and in person

Review client information and help identify appropriate coverage options

Process updates and maintain accurate client records

Respond to client questions and resolve concerns in a professional manner

Support the growth and retention of an existing client base

Identify opportunities to connect clients with additional products or services when appropriate

Complete front-line risk assessments in line with underwriting guidelines

Contribute to individual and team goals

Maintain strict confidentiality of client financial and personal information

Qualifications:

Previous customer service, administrative, or sales experience preferred

Strong communication and interpersonal skills

Comfortable working in a client-facing environment

Strong attention to detail and accuracy

Comfortable learning new systems and following established processes

General Insurance License, or willingness to obtain within required timeline

Strong organizational and time management skills

Positive, team-oriented mindset

Legally eligible to work in Canada

Ability to successfully complete criminal and financial background checks

Base salary starting at approximately $45,000 annually

Bonus/commission earning potential

Comprehensive benefits package, including health and dental

In-office position based in Gander, Newfoundland

Candidates must be located in Canada and legally eligible to work on a permanent basis, as a sponsorship for this opportunity is unfortunately not an option.

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