Engagement Manager In Saas Solutions Raleigh

Elevate client success as MaintainX's Engagement Manager, bridging sales and delivery for optimal onboarding. Ensure enterprise clients fully grasp implementation processes and timelines. In this key role, you will guide clients through their engagement journey from the first interaction to project completion. Your responsibilities include representing MaintainX during presales, proposing actionable implementation plans, and aligning client expectations with team deliverables. Your ability to build trust during onboarding will cultivate long-term partnerships with clients, demonstrating the value of MaintainX’s services even in complex technical environments. Key Responsibilities: • Partner with sales teams to represent skilled services • Conduct customer discovery sessions to identify business needs • Lead transition from sales to implementation for smooth onboarding • Monitor delivery progress and facilitate client communication • Proactively manage changes and challenges that arise Requirements: • 5+ years in professional services within SaaS • Proven skills in transparent technical communication • Robust presentation and relationship management abilities • Experience managing multiple stakeholder expectations • Familiarity with project management methodologies Leverage your expertise to create positive onboarding experiences that result in successful client adoption at MaintainX. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2o63hz