Security Systems Service Technician, Raleigh

Position Location:

This role supports our Raleigh, NC branch location, which serves customers throughout the greater Raleigh, NC area.

Overview:

You'll work with integrated security systems—IP cameras, access control, alarm sensors, and enterprise software platforms—servicing commercial buildings across Raleigh. You'll apply your knowledge of IP networking, low‑voltage systems, and structured cabling to maintain and troubleshoot systems built on server/client architecture.

Core Responsibilities

Support systems commissioning at customer facilities– set up and test new and existing integrated security systems, verify network connectivity and device programming, document configurations and TCP/IP parameters, and communicate system status and deficiencies to customers and your team.

Perform scheduled maintenance through inspections and preventive maintenance on IP cameras, access control platforms, alarm sensors, and software; perform firmware and software updates as required.

Respond to service calls– use network configuration and troubleshooting methodologies along with diagnostic software to diagnose problems, then execute repairs to restore system functionality.

Ensure compliance by identifying and documenting code violations and system deficiencies so that all low‑voltage systems and structured cabling meet required standards.

Collaborate daily with mentors, Lead Technicians, and Team Leaders to plan your work and develop skills in system programming, integration, and troubleshooting.

Basic Qualifications

Electro‑mechanical experience (from a job, military, school, or technical training).

Computer skills– familiarity with PCs, networks (routers, switches, cables), and server basics.

Proficiency with Microsoft Office (Word, Excel, Outlook).

Comfortable using laptops, smartphones, tablets, hand tools, and diagnostic software.

Ability to identify wire types and colors.

Physical ability to lift 50 lbs., climb ladders or scaffolds, and work in varied spaces (server rooms, overhead, outdoors, construction sites in all weather).

Physically capable of reaching, climbing, standing, and bending as required.

Willingness and availability to work overtime and on‑call as needed.

Must be at least 18 years old and possess a valid driver’s license with limited violations; eligible to participate in Siemens’ fleet vehicle program.

Legally authorized to work in the United States on a continual and permanent basis without company sponsorship.

Preferred Qualifications

High school diploma or state‑recognized GED; associate degree in electronics or related field preferred.

One or more years of experience in installation/maintenance of large‑scale integrated security systems.

Ability to read and understand design and construction documents.

Pay Range:

$42,340– $72,583 annually. Actual wage offered may vary based on budget and candidate experience, knowledge, skills, and qualifications.

Equal Employment Opportunity Statement:

Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, an unfavorable discharge from military service, or any other category protected by federal, state, or local law.

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