General Manager, Performance General Manager, Performance …, Raleigh
General Manager, Performance General Manager, Performance …, Raleigh
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Raleigh, Canada
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Posted: less than a week ago
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Description
Ensure that the club meets its new member sales goals. Conduct the necessary marketing and sales activities to generate the required number of monthly club tours. Through a consultative sales process enroll 80% of club tours. Ensure that the club meets its member retention goals by insuring an optimal member experience, and by creating and implementing an effective retention strategy. Ensure that the club meets its fitness programming sales goals and the fitness department meets or exceeds budget goals for revenue while maintaining control of all labor and other costs to meet or exceed profit objectives. Conduct the necessary marketing activities to generate the required number of monthly fitness assessments and complimentary personal training sessions. Through a consultative sales process ensure the fitness team sells fitness programming to 25 – 50% of the prospects who attend assessments/complimentary sessions. Ensure that all club members are provided with effective programming, coaching and support to reach their wellness goals. Through member referrals, marketing and community outreach generate at least 50% of club tours necessary to achieve new member enrollment goals. Convert at least 70% of incoming telephone inquiries to appointments for club tour. Ensure all prospect/guest information is entered into the club management software system and complete all required tracking forms and processes. Ensure the fitness department generates the required number of monthly assessments/complimentary sessions necessary to achieve fitness programming goals. Ensure that staff who are between shifts not only clock out but remove Workout Anytime Uniform when not working and in the club. Coach and mentor each personal trainer and provide continuing education for the PT Team in the form of individual weekly meetings, regular audits of each trainer’s phone skills, assessment and selling skills, and program development and exercise coaching skills. Provide ongoing education in the form of required reading for training staff on program design, functional exercise, nutrition, etc. Ensure that each trainer completes all required Workout Anytime Fitness Training. Demonstrated ability to manage and coach others. Must have knowledge of office administrative procedures. Proficiency in computer skills including Word, Excel, Outlook, PowerPoint. Minimum of High School Diploma - B.S. in a health and fitness related field a plus. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees. To reshape the fitness community where everybody aspires to be the best they can be. Care - We provide our members, partners, and staff with an setting that is welcoming and respectful of each individual. Paid Training and ongoing Education programs both onsite and/or at our regional training centers. Apply on Kit Job: kitjob.ca/job/2osae9
Highlights
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Company nameEmporia
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Job positionGeneral Manager, Performance General Manager, Performance (Raleigh)
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