Fixed Operations Manager At Harvey & Company Ferryland

Lead the Parts and Service departments at Harvey & Company, a premier heavy equipment dealership in Gander, Newfoundland and Labrador. This growth leadership role focuses on driving performance, profitability, and customer satisfaction. As the Fixed Operations Manager, you will hold accountability for financial and operational outcomes across multiple locations. Your leadership will enhance overall efficiency and ensure high-quality service delivery, maintaining critical metrics in profitability and uptime. This position emphasizes operational excellence and customer relationship building. Key Responsibilities: • Own Parts & Service P&L; for profitability • Achieve and exceed absorption targets of 100%+ • Optimize daily operations and technician performance • Improve first-time fix rates and reduce rework • Standardize processes to enhance efficiency Requirements: • Proven experience in heavy equipment or truck dealership • Robust background in parts and service operations • Ability to manage budgets and KPIs effectively • Leadership skills to foster a high-performance culture • Effective in process execution and driving results Drive exceptional performance and service standards as Fixed Operations Manager with Harvey & Company. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2p5962