Engagement Manager for MaintainX (Raleigh)

Join MaintainX as an Engagement Manager, ensuring a seamless onboarding experience for enterprise clients. Focus on making complex processes clear and manageable for clients. You will serve as a vital link between sales and delivery teams, clearly communicating implementation methodologies while managing expectations throughout the journey. Your role includes understanding client business needs, proposing achievable plans, and aligning project timelines with deliverable expectations. By guiding clients through this critical implementation phase, you will strengthen MaintainX’s partnerships while showcasing your expertise in client relations. Key Responsibilities: - Collaborate with sales to present qualified services offerings - Conduct business needs assessments during presales - Manage the transition to implementation post-sale - Monitor and facilitate effective client communication - Address and manage issues to enhance client confidence Requirements: - 5+ years in SaaS or technology consulting - Proven ability to communicate with varied audiences - Strong skills in presentation and relationship management - Experience in managing expectations among stakeholders - Familiarity with project management methodologies Use your experience to ensure clients can confidently navigate their onboarding journey with MaintainX. Apply on Kit Job: kitjob.ca/job/2pc4ct