Guest Service Supervisor at Luxury Hotel, Northwest Newfoundland/Eastern Labrador (Mary's …

Elevate guest experiences as a Guest Service Supervisor in a vibrant hotel setting. Oversee operations, coordinate tasks, and ensure top-tier service delivery for all guests.

We are seeking a Guest Service Supervisor to coordinate hotel activities and ensure smooth operations. You will manage schedules, resolve issues, and provide assistance to guests with special needs. This role involves supervising a small team, training staff, and maintaining computer systems to support business continuity and exceptional guest service.

Key Responsibilities:• Coordinate activities between work units and departments • Establish effective work schedules and procedures • Prepare and submit operational reports regularly • Resolve work-related problems and improve productivity • Supervise and train staff on company policies

Requirements:• Secondary school graduation certificate • Proficient in MS Outlook and technology systems • Experience in hospitality management • Strong problem-solving and leadership skills • Ability to assist guests with special needs

Join our dedicated team to enhance service quality and guest satisfaction in a collaborative environment. #J-18808-Ljbffr