Service Writer, Northwest Newfoundland/Eastern Labrador (Mary's Harbour)

Benefits

Company parties

Competitive salary

Employee discounts

Flexible schedule

Free uniforms

Opportunity for advancement

Training&development

Tuition assistance

At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.

Responsibilities The purpose of this position is to enhance the retail sales and profitability of a store through coordinating and scheduling automotive repair service transactions and responding to related customer service issues.

Develop and present estimates, source parts and sell jobs to customers

Interpret inspection results (working with Technician) and present results to customers

Oversee the processes of work order preparation and scheduling

Respond to customer service concerns and problemsAct in a store management capacity as needed on day‑to‑day operational activities

Enhance the effectiveness of Human Resources and quality of service through providing training to service providers

Monitors and control facility and asset utilization

Enforce compliance with environmental and safety regulations and statutes

Qualifications

Associate Degree or Equivalent

At least 1-year related experience in the automotive service business

ASE certifications as required

Current and valid driver’s license

Supervisory and management skills

Service diagnosis and technical skills

Business mathematical aptitude

Ability to work a flexible schedule including weekends, evenings, and holidays

#J-18808-Ljbffr