Receptionist (Coquitlam)

About Us: Clark Freightways is a leading BC-based freight carrier, privately owned and operated since 1957. Consistent practice of our founding values of Integrity, Accountability and Teamwork has helped us build our reputation as a reliable freight carrier, and a fair employer. We are currently seeking a dedicated Receptionist to join our team. The successful candidate will be responsible for creating a welcoming environment for the company, its external and internal customers, and guests; directs, routes and coordinates business communication; and responds to inquiries. What You’ll Do: Reception - Answers and directs all incoming calls in a polite, professional and timely manner - Greets clients upon arrival, provides visitor orientation and connects them with the appropriate on-staff host - Co-ordinates courier traffic, advises when parcels arrive and have delivered internally if required - Monitors incoming general e-mail and directs to appropriate parties. - Takes accurate and complete messages & ensures the message gets to the appropriate recipient Truck Mail - Receives, processes and sorts "Truck Mail" inbound from branches and agents for internal customers - Completes truck mail delivery in Truckmate then signs and scans in POD image Canada Post Mail - Receives, processes and sorts all mail - Copies and highlights all cheques for Accounts Receivable Department - Runs a tape for deposit and provides to POD Clerk - Assists with outbound mail Keller Scan - Compiles scanned forms by the month for filing. Miscellaneous Duties - Maintains neat and orderly reception area - Assists with minor telephone programming issues as needed - Maintains accurate internal extension list and Branch/Agent information - Assists Customer Service Rep with company employee clothing program when required - Assists Customer Service Rep with Union Gospel Mission support and programs when required - Manages missing BOL image report - Assists with Unbilled report - Participates in Social Committee Interdepartmental Assistance - Assists with mail out of weekly invoices - Provides Accounts Receivable Department with invoice reprints as required - Assists various departments with administrative support as required - Manages coffee inventory and PO - Processes all credit card payments - Performs other related duties as assigned What You Have: - Completion of a recognized post-secondary education in Business Administration or a related field, with two (2) years' experience in an office environment; or an equivalent combination of education, training and experience. - Knowledge of Freight Industry preferred - Experience with multi-line telephone system - Advanced level use of the Microsoft Office suite of programs with basic to intermediate knowledge in Excel - Demonstrated understanding of filing systems and file management - Ability to work effectively as part of a team; collaborating with others to achieve goals and objectives - Exceptional interpersonal and customer relations skills - Positive attitude that communicates job related issues with a constructive, problem solving approach - Excellent communication skills, both written and oral, in order to be effective in requesting and delivering information - Highly organized with a proven ability to effectively prioritize work to meet deadlines - Ability to work independently, problem solve and be attentive to details - Ability to maintain a high degree of confidentiality and commitment to service excellence - Ability to function effectively in a dynamic, rapid paced environment - Flexibility to work different shifts and overtime as required Why Apply? · Starting rate of $22.29 Per Hour · Extended Health and Dental · Life Insurance/AD&D; · Employee Assistance Program · Employer matched RRSP · Opportunity to work with a leading freight organization, proudly serving BC Job Types: Full-time, Permanent Pay: From $22.29 per hour Benefits - Dental care - Extended health care - Paid time off Experience: - Administrative: 2 years (preferred) Work Location: In person Apply on Kit Job: kitjob.ca/job/2o2sv5