Clinic Front Desk Receptionist Coquitlam

Bilingual Front Desk Receptionist (Korean & English or Chinese & English) Indigo Wellness Clinic is seeking a Bilingual (Korean & English or Chinese & English) Front Desk Receptionist with experience in clinic administration. We’re looking for someone who is professional, detail-oriented, and patient-focused, while also being proactive in supporting our clinic’s growth by encouraging patients to book follow-up appointments and explore other wellness services we offer. Key Responsibilities Greet, consult, and support patients with professionalism and care Schedule and manage appointments using JaneApp Submit and manage insurance and ICBC claims through JaneApp Communicate with insurance providers to resolve claim issues Use Excel and Google Workspace (Docs, Sheets, Drive, Gmail, etc.) for administrative tasks Guide patients in booking follow-up appointments and encourage them to explore other modalities and services available at our clinic Maintain a welcoming and organized front desk setting Required Skills & Qualifications Fluency in Korean (or chinese) and English (verbal and written) Previous front desk or administrative experience in a clinic or healthcare setting Robust knowledge of JaneApp and familiarity with ICBC and other insurer claim process Proficiency with Excel and Google Suite Excellent communication and interpersonal skills Patient-focused, proactive, and comfortable with guiding patients toward the care they need Strong organizational skills and the ability to multitask in a fast-paced environment Job Type: Part-time Pay: $18.25-$24.00 per hour Benefits: Casual dress Versatile schedule On-site parking Experience: Janeapp: 1 year (required) Language: Korean or Chinese (required) Work Location: In person Apply on Kit Job: kitjob.ca/job/2nm87c