Full-Time Customer Service Representative Position, Coquitlam

Become a Customer Service Representative at Ampco, focusing on order flow and customer engagement. Collaborate with various departments to enhance order processes and ensure customer satisfaction.

Ampco is looking for a dedicated full-time representative to support its Sales&Marketing team. This role emphasizes strong communication skills and proactive problem-solving abilities, allowing you to effectively manage the order lifecycle. You'll ensure accurate order processing and timely updates for customers, while continuously seeking ways to improve efficiency.

Key Responsibilities:• Serve as primary contact for sales and customer inquiries • Enter and track orders in Syteline ERP system • Communicate regularly with production about order fulfillment • Resolve issues and report complaints to relevant departments • Maintain accurate customer records and data

Requirements:• Background in customer service roles • Proficient in verbal and written communication • Strong ability to solve problems creatively • Stay organized while managing multiple tasks • Knowledge of Microsoft Office tools

Bring your expertise in customer service to Ampco and help drive satisfaction. #J-18808-Ljbffr