Guest Service Leader / Shift Leader - JOEY Coquitlam

Overview This is about you. Your passion, purpose and potential. In you we see care, drive, confidence and curiosity. When you join our team, you can expect intensity, excitement and energy. Through our culture of people development, we are committed to the continuous learning and growth of our teams.

Responsibilities As a Guest Service Team Leader, you are responsible for creating a world-class guest experience from the moment our guests enter through our doors. As a leader, you exude genuine warmth and care and seek opportunities to deliver the unexpected. You treat each guest as a VIP, delivering a highly orchestrated, seamless and personalized guest experience that is irresistible and unmistakably JOEY. The team looks to you for your leadership and professionalism; you are unwavering in demanding and challenging situations.

As a Service Leader, you will directly contribute to the overall success of a multi-million-dollar Restaurant and its people. In this role, you will be responsible for attracting, retaining, and developing a high performing team of 50-100 individuals, while driving their personal growth. You will efficiently deliver and execute quarterly strategic planning goals while upholding the highest standards in product, profit, environment and experience.

Requirements

Proven ability to make decisions and empower others. You are a natural leader.

A passion for hospitality and creating world-class experiences

A desire to learn and grow through personal and career development

An entrepreneurial mindset. You see things from a new perspective

Wage Range $19 - $27 / hour

The above total compensation range is based on an annual salary plus total estimated tips.

Core Values

You value honesty and humility. You have integrity and do what you say

You approach life with fearless determination and a sense of fun

You are creative, risk-taking, visionary and cutting edge. You choose to lead

You contribute to a strong culture and are committed to the team

You are passionate about quality and professionalism

You believe in unleashing the potential in others

Benefits

Competitive compensation opportunity

Flexible scheduling to accommodate your personal and family needs

Ongoing mentorship to support personal and professional goals

Fun, Team-driven and inclusive community

Dynamic, fast-paced, and agile work environment

World-class Culinary and Service training

Compete through culinary and bar challenges

Meal discounts

Fitness membership discounts

Recruiting&Referral bonus program incentives

JOEY Restaurants is an Equal Employment Opportunity Employer. We thank all candidates for their time and interest in working at JOEY Restaurants, however, only candidates under consideration for opportunities with JOEY Restaurants will be contacted to participate further in this process.

JOEY Restaurants provides reasonable accommodations upon request to those applicants and employees who need them.

#J-18808-Ljbffr