Enterprise Delivery Manager (Coquitlam)

Enterprise Delivery Manager (EDM) Location: Remote/Hybrid Travel Required: 20-25% across North America Company Overview: Integrated Dealer Systems (IDS) is a leading provider of dealership management software for the RV, marine, and trailer industries. With over 40 years of experience, IDS delivers integrated solutions that help dealerships streamline operations, improve visibility across departments, and drive long-term growth. As part of Constellation Software, IDS combines deep industry expertise with a strong focus on innovation, customer partnership, and reliable support. Position Summary: The Enterprise Delivery Manager (EDM) ensures secure delivery, clear requirements, and predictable execution for our largest enterprise customers—owning delivery coordination, release sequencing, and cross-functional execution while maintaining client accountability and internal boundaries. Key Responsibilities Enterprise Delivery & Release Execution: Own enterprise release calendars and production readiness. Coordinate deployments across internal and client teams. Ensure client-owned prerequisites are completed before work proceeds. Requirements & Change Leadership: Lead requirements gathering and clarification; define acceptance criteria and actionable work items. Lead client process and operational change. Issue & Risk Coordination: Triage issues to SMEs and communicate findings in business-ready language (no troubleshooting). Track risks, issues, and escalations to closure using structured updates and follow-through. Enterprise Setting Oversight: Maintain awareness of client environments, dependencies, and migration timelines. Prevent unauthorized or premature changes that impact stability. Cross Functional Leadership: Partner across Product, Engineering, Support, and Services. Improve enterprise delivery operating models and frameworks. Growth Insight & Opportunity Identification: Identify and support expansion opportunities by linking delivery outcomes to client value. Partner with the Director on positioning, scope, and pricing discussions. Required Qualifications 5+ years in enterprise delivery/project coordination/BA/TAM, coordinating engineering/product and enterprise clients. Working knowledge of SaaS delivery and system dependencies. Comfort with APIs/integrations/data workflows (no hands-on troubleshooting). Strong organization, communication, and stakeholder management. Ability to lead change and influence without authority. Preferred Experience ERP/DMS, automotive, RV, or dealership systems. Complex enterprise or multilocation rollouts. Communicating delivery progress and risk to executive stakeholders. Salary Range Ontario & BC Only: CAD$100,000 – CAD$110,000 yearly (base salary estimated). Equal Opportunity Employer We recognize the value and importance of diversity and inclusion in our communities and the workplace. We celebrate diversity and aim to create an inclusive environment for all employees. We are an equal prospect employer and do not discriminate against any employee or applicant because of race, religion, sex, sexual orientation, gender identity or expression, pregnancy, national origin, age, marital status, veteran status, disability status, or any other category or characteristic protected by law. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2ppg5s