Supervisor – Department Manager (Morrisburg)

Location: Morrisburg, ON Job Type: Fulltime Salary: $19.50–$21.50 per hour Job summary As a member of the store’s Management Team, the Supervisor/Department Manager is responsible for managing and leading the department by ensuring that it operates efficiently with friendly and informed staff. Reporting to the Store Manager/General Manager, this role ensures customer satisfaction and retail execution that meets performance expectations. Benefits - Friendly team - Continued career opportunities - Profit‑sharing (conditions apply) - Employee discount - Diverse, inclusive and secure working environment - Work‑life balance - Flexible work hours - Ongoing training and learning - Scholarship opportunities - Reward and recognition program - Group benefit plan (conditions apply) - On‑site parking - Public transportation nearby - Free coffee - Community involvement - Locally owned business Responsibilities - Foster a culture that values excellent customer service. - Maintain the quality of the department’s presentation to ensure customer expectations are met. - Plan and manage daily/weekly departmental activities, objectives and seasonal changeovers. - Train, supervise, assist, coach, encourage, motivate, inspire and support team members in their departmental operations. - Manage team members’ performance, provide informal and constructive feedback, and recognize achievements and efforts. - Prepare work schedules that meet business needs while working within budget guidelines. - Help with store opening and closing responsibilities. - Assist in selecting and orientating current employees. - Resolve issues and conflicts while ensuring customer satisfaction and employee satisfaction. - Ensure compliance with Health and Safety regulations. Requirements / Skills - Supervisory, leadership and/or managerial experience or relevant experience. - Ability to work shifts (days, evenings, week‑ends and holidays). - Approachable. - Ability to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying items, using a ladder, twisting, turning and reaching. - Ability to plan, organize, communicate, delegate and follow up team’s activities and projects. - Solid computer skills. - Ability to work in a fast‑paced environment. - Ability to find solutions to problems, adapt and cope with challenging situations and make difficult decisions. - Ability to operate cash register (asset). - Experience in retail sales, execution and operations (asset). Our store is dedicated to promoting diversity, inclusion and belonging in the workplace by providing a work environment free from barriers where no one is denied opportunities for reasons unrelated to their abilities. We celebrate and welcome the diversity of all employees. If you are contacted for a job opportunity, please advise us of any accommodations needed to ensure fair and equitable access throughout the recruitment and selection process. Apply on Kit Job: kitjob.ca/job/2paelo