Customer-Focused Night Auditor Role, Montreal West

Join the Silver Hotel Group as a Night Auditor, where exceptional guest interactions are key. This night shift position emphasizes customer service and accuracy in revenue management.

In this role, you'll engage with guests, oversee audit functions, and troubleshoot any issues that arise during the night shift. Strong organizational skills, attention to detail, and the ability to remain composed under pressure are critical for success. You will play a vital role in ensuring a smooth operational process and guest satisfaction.

Key Responsibilities:• Greet guests and manage check-in/check-out • Answer inquiries and resolve guest requests • Process incoming calls and manage reservations • Balance daily transactions and perform audits • Maintain files for operational continuity

Requirements:• Experience in front office operations at a hotel • Knowledge of basic accounting principles • Organized and able to handle multi-tasking effectively • Excellent written and oral communication skills • Flexibility in working nights, weekends, and holidays

Utilize your skills and dedication to become a valued Night Auditor with Silver Hotel Group. #J-18808-Ljbffr