Workers' Compensation Case Manager (Ahuntsic)

Workers Compensation Case Manager TELUS Health empowers every person to live their healthiest life. As a global‑leading health and well‑being provider, TELUS Health improves health outcomes for consumers, patients, healthcare professionals, employers and employees. Job Summary: Join a team of experienced Workers Compensation Case Managers contributing to filing and maintaining occupational injury claims, and collaborating with Canada’s best employers to provide safer work environments. Responsibilities Ensure the overall management of complex occupational injury cases for clients in a matrix team environment. Guide clients through the process of continuous improvement to reduce the impact of occupational injuries on their organizational and financial performance. Advise clients on maintaining the employment relationship and accompany them during workplace visits that are part of the rehabilitation process. Collaborate with stakeholders to develop strategies for effectively managing disputes, including those handled by the Administrative Labour Tribunal. Help expand services offered to clients by proposing solutions to improve OHS management practices and performance (e.g., training sessions, medical assessments, prevention, legal services, outsourcing, ergonomics). Qualifications Completed post‑secondary education in Human Resources, Industrial Relations, Business Administration, Law, or a related field, or equivalent experience. 2‑5 years of experience in occupational injury management, including familiarity with the process of opening and following up WCB cases (administrative and medical) and the rules governing temporary assignment. Additional experience in occupational injury management elsewhere in Canada is an asset. Excellent communication skills (spoken and written). Well‑organized, able to manage competing priorities in a rapid‑paced, deadline‑driven environment. Proven problem‑solving skills and a demonstrated ability to be solutions‑oriented. Strong analytical skills combined with the ability to synthesize detailed information. Team player who values collaboration, and able to work autonomously and independently as needed. Good computer skills, including full proficiency with Microsoft Office Suite and exposure to Microsoft Teams; knowledge of SharePoint. We are committed to fair employment practices and all qualified applicants will receive consideration for employment. We offer accommodation for applicants with disabilities, as required. In accordance with the TELUS Health Solutions Data Center Security Policy, candidates for this position will be subject to a personnel security screening conducted through the Government of Canada if the role requires work at a Data Center or access to detailed knowledge of technology related to client service delivery. Apply on Kit Job: kitjob.ca/job/2pr78k