Senior Banking Client Service Role Courtenay

Elevate client banking experiences as a Senior Client Service Representative with CIBC in Courtenay, BC. Your financial expertise will play a vital role in everyday transactions and services. At CIBC, you will be integral to the Personal and Business Banking Team, utilizing your customer service skills to assist clients in managing their banking needs. You’ll lead responses to client questions and help facilitate necessary connections with specialized team members. This full time role requires flexibility across various banking centers and hours, including nights and weekends. Key Responsibilities: Assist clients with account management and transactions Actively resolve client issues with accountability Educate clients on mobile banking solutions Build meaningful connections with clients Support the broader team in client service efforts Requirements: Experience in financial services or client support Exceptional interpersonal and communication capabilities Tech-savvy with a focus on digital engagement Flexibility to work wide-ranging shifts Driven by results and client satisfaction Become a vital part of CIBC's mission to enhance client services through meaningful interactions and problem-solving. Apply on Kit Job: kitjob.ca/job/2nl0fn