CSR / Administrative Data Entry, Cumberland

Overview Emterra Group is a dynamic, growth-oriented, and safety-focused group of companies. Organizations have been deemed to be an essential service by providing collection and processing for recycling, organics, and waste that keep our communities clean and safe. With customer service and safety as our focus, we are looking for an energetic and driven employee to support our growing company and play a crucial role in waste diversion and the circular economy. Emterra is proud to be recognized as one of Canada’s Greenest Employers, a certified diverse supplier of the Canadian Aboriginal and Minority Supplier Council (CAMSC) and the Canadian Women Business Enterprise National Council (WBE.)

Job Summary The CSR / Administrative Data Entry role provides essential operational and administrative support to the logistics team while delivering professional and responsive customer service. This position is responsible for handling customer and vendor communications, accurately preparing and maintaining shipment, purchasing, invoicing, and expense documentation, and ensuring data integrity across multiple systems and reports.

Responsibilities

Assistant and support the functions of logistics team.

Receive and make customer service calls

Prepare documentation for shipments

Prepare and make reports for accounting, operations and administration

Match purchase orders confirming prices and quantity to vendors invoices

Verify receipt of material/services and confirmation of receipt of material/services

Confirm accuracy of employee reimbursement expenses before processing

Coordinate with vendors regarding invoicing, payment inquiries and discrepancies

Respond to vendor inquiries in a timely and professional manner

Collect, track, and analyze data information/data using Excel and other programs

Conduct online research

Review documents

Apply appropriate discretion and due diligence to ensure accuracy when preparing and promptly completing all required documentation (i.e. reports, presentations, correspondence/communications, tables, charts, files, etc.)

Proficient ability to compose confidential letters, memorandums, correspondence and written proposals

Purchasing and maintaining inventory of corporate promotional products (pens, toques etc.)

Ordering of printed materials (business cards, forms, stationary, decals etc.)

Take part in other administrative duties and special projects as required

Skills&Qualifications

Strong organizational and time management skills to function in a deadline driven environment

Proficiency in using MS Office (Word, Excel)&Outlook

Strong communication and interpersonal skills, and the ability to work well with employees at various levels of the organization.

Resourcefulness, sound judgment and excellent problem solving skills

Ability to foresee and plan for upcoming issues on behalf of the senior management team by being proactive

Ability to multi-task, prioritize and manage own workflow

A roll up the sleeves attitude and highly detail oriented work style

Superior communication, writing, editing and research skills

Flexibility to adjust to changing work priorities of the senior management team and a fast-paced environment.

Reasons to Apply, Stay and Grow with Emterra Group

Opportunity to be part of one of Canada’s Greenest Employers!

Competitive wages!

Comprehensive health benefits (health, dental, and more depending on what you choose)!

Employee Assistance Program, paid for by the company!

Be part of an entrepreneurial organization that wants to continue to learn and grow!

Ability to have an impact and make a change!

Are you ready to jumpstart your career by joining one of Canada’s Greenest Employers and become part of the environmental solution? If so, apply now. We appreciate all applicants who apply; however, only those who are qualified will be contacted.

Emterra Group is committed to maintaining an equitable, fair, and diverse environment. Any applicants who have a disability or require reasonable accommodation may speak directly with our Human Resources Department. Reasonable accommodations will be assessed on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

Please note that AI may be used to support the application review process; however, all applications are reviewed by our Human Resources Team.

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