Financial Service Representative, Courtenay

At Money Mart, we're more than just a financial services provider– we're the catalyst for financial empowerment!

Our mission is to be North America's leading non-prime lender, serving a diverse range of customers and delivering unparalleled financial momentum. Our vision is to bridge the gap between people and their financial goals. With over 40 years of experience and more than 400 retail locations, we help customers achieve their financial dreams through innovative loan products, convenient check cashing, competitive currency exchange, seamless money transfers, and versatile prepaid cards.

Location Branch Location: 450 Ryan Rd Unit 8

Responsibilities

Deliver results on store profitability goals

Provide a quality customer sales experience through efficient execution of all customer transactions

Determine customers’ needs and provide them with solutions that satisfy those needs

Handle cash and accurately enter transactions into the system

Contact customers over the phone with past due balances and negotiate payment terms and schedules

Complete all documentation accurately

Follow safety, security, and compliance requirements

Qualifications

Have a minimum of one year of financial services and sales experience

Have a passion for customer service

Have a high school diploma or equivalent

What we Offer

Market competitive Pay

Monthly bonus potential based on the operational success you drive

Other Benefits Include

Competitive Paid Time Off

Plan for your future with our group Retirement Options

Education Reimbursement Program to invest in your education and career growth.

Exclusive Perks through Perkopolis - enjoy special discounts and offers.

Free company services including cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard.

Discounted company services including foreign exchange and Koodo services.

And Much More!

Salary $18 - $18 CAD

EEO&Accommodation Money Mart is committed to accommodating applicant’s with disabilities up to the point of undue hardship during the recruitment, assessment and selection process. If you are selected for an interview please notify Money Mart if you require accommodation in respect of the materials or procedures used at any time during this process. If you requireaccommodation Money Mart will work with you to determine how to meet your needs.

Post Information This posting is for a current position within our organization, offering the opportunity to contribute to meaningful, responsible innovation that supports our employees, clients, and communities.

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