Canada

Technical Training Unit Manager at Intact (Shubenacadie)

Technical Training Unit Manager at Intact (Shubenacadie)
Description
Drive team success at Intact as a Technical Training Unit Manager in a hybrid mode. Lead and develop trainers to enhance claims employee onboarding and improve learning effectiveness. Joining the Claims Learning & Development team, you will manage and inspire a group of trainers focused on delivering top‑notch technical training. This role emphasizes collaboration and continuous improvement while acknowledging the specific operational needs of the Quebec and Atlantic regions. Key Responsibilities - Lead and develop a motivated team of trainers - Foster a culture of collaboration and quality focus - Roll out onboarding and technical training pathways - Build performance indicators to enhance training effectiveness - Collaborate with L&D; team for consistency across regions Requirements - 4–5 years of management experience - Robust understanding of claims operations in Quebec and Atlantic - Proven experience in technical training delivery - Excellent planning and organization skills - Bilingual in French and English for effective communication Shape the future of training at Intact, focusing on team development and claims expertise. Apply on Kit Job: kitjob.ca/job/2pkjyb
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