HID Customer Service Order Entry Role, Delta

Take on a key role at HID in Vancouver as a Customer Service Order Entry specialist, focusing on the efficient processing and tracking of customer orders. Ensure high standards of support and communication while interacting with customers.

In this position, your priority will be the accurate management of customer purchase orders through the use of the ERP system (Oracle). Your collaboration with internal teams will ensure customer needs are promptly met, bolstered by your strong focus on detail and effective communication. Your ability to work in a busy environment will be integral to delivering exceptional service.

Key Responsibilities:• Accurately enter and validate customer orders • Provide timely acknowledgments and confirmations • Coordinate with teams to meet customer deadlines • Facilitate shipment tracking and order status updates • Support documentation processes for shipping requirements

Requirements:• High school diploma or equivalent • 3–5 years in customer service or order management • Proficient with ERP systems and Microsoft software • Excellent communication and interpersonal skills • Knowledge of trade compliance and fulfillment processes

Bring your order management abilities to support HID’s mission and customer satisfaction in Vancouver. #J-18808-Ljbffr