Customer Care Specialist at Gordon Food Service (Delta)

Join Gordon Food Service as a Customer Care Specialist in Delta, offering friendly support via phone, email, and chat. Deliver exceptional service while processing orders and inquiries. In this role, you will assist customers with day-to-day inquiries and ensure their needs are met. Your focus will be on order processing, utilizing E-Commerce technologies, and mentoring new hires. With strong communication and organizational skills, you will contribute to a supportive family culture while advancing your career. Key Responsibilities: • Provide efficient customer service across multiple channels • Assist with order processing and exception deliveries • Mentor recent Customer Care Generalists as needed • Determine appropriate customer credits and handle inquiries • Support Recall Communication Management when required Requirements: • High School Diploma or equivalent plus 1 year experience • Bachelor’s Degree in Business, Sales or Marketing preferred • Strong communication and time management skills • Ability to adapt to technology changes • Excellent attention to detail and organizational skills Utilize your customer service expertise and thrive in a supportive environment at Gordon Food Service. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2ph78g