Delta BC Customer Service Representative

Join CMP's Delta, BC team as a Customer Service Representative, focused on providing excellent customer service and resolving issues efficiently. Your role will be pivotal in ensuring customer satisfaction.

As a vital member of CMP, you will engage directly with customers to address inquiries, manage orders, and collaborate with production and sales teams. Your expertise with CMP's diverse product line will enhance the customer experience, ensuring that all needs are met accurately and promptly.

Key Responsibilities:• Handle customer communications and order confirmations • Support e-commerce portals and daily order processing • Prepare and manage authorizations for returns and credits • Investigate and resolve customer complaints effectively • Collaborate with sales to maintain customer satisfaction

Requirements:• 1-3 years in customer service, preferably in marine • Experience with order processing and e-commerce systems • Knowledge of CRM tools and proficient in Office apps • Strong interpersonal and phone skills • Bachelor's degree in Business or equivalent experience

Elevate your customer service career with CMP, where your contributions will directly impact customer loyalty and satisfaction. #J-18808-Ljbffr