Customer Success Representative (Delta)

Who- the Organization: Our Delta client is a successful and well-established leading manufacturer with a 10-year history of valuing their people and taking pride in their products. This company is values-based and promotes a collaborative and positive corporate culture where successes are celebrated and areas for improvement are identified and tackled, not ignored or perpetuated. This client has a strong commitment to customer satisfaction, safety and environmental protection. What- the Prospect: On behalf of our Client, SWIM is recruiting for a Customer Service Representative on a 2 month contract basis to start who will be reporting directly into a passionate Customer Success Manager. Who- the Candidate: Our client is looking for a motivated and proactive team player to join their operations team. The ideal candidate will bring at least 1 year of recent, relevant experience in a customer-facing role, along with strong communication skills (both written and spoken), a positive attitude, and a commitment to delivering excellent service. We’re seeking someone who is organized, detail-oriented, and confident managing multiple priorities throughout the day. You should enjoy working in a fast-paced environment, take pride in bringing your best to the office every day, and be excited to contribute to a tight-knit, supportive workplace with a family feel. Strong computer skills are essential, particularly in Microsoft Office. Professionalism, reliability, and a can-do attitude will help you thrive in this role. What- the Role: - Provide an outstanding customer experience that encourages repeat business. - Respond quickly and professionally to customer inquiries through email, phone, and web chat. - Communicate with warmth and empathy, always aiming to leave a positive impression. - Act as the first point of contact for customers, representing the company’s values and commitment to service excellence. - Work closely with internal teams to ensure customer needs are directed to the right departments, such as technical support, sales, or field service. - Support order entry and service coordination as needed, ensuring accuracy and efficiency in all transactions. Where: Delta, BC - This role is fully office-based and would be a great fit for candidates located in Delta, Surrey, Ladner, Tsawwassen, or Richmond. How Much: The role starts on contract at $24–$28 per hour plus 4% vacation pay depending on experience. When & How to Apply: This search is moving very quickly! If you already have a Recruiter at Swim, please reach out very soon. If you do not yet have a contact at Swim Recruiting, please hit 'APPLY NOW' and send us your resume as soon as you can. Apply on Kit Job: kitjob.ca/job/2ozhwi