Customer Care Specialist at Gordon Food Service, Delta

Join Gordon Food Service as a Customer Care Specialist in Delta, offering friendly support via phone, email, and chat. Deliver exceptional service while processing orders and inquiries.

In this role, you will assist customers with day-to-day inquiries and ensure their needs are met. Your focus will be on order processing, utilizing E-Commerce technologies, and mentoring new hires. With strong communication and organizational skills, you will contribute to a supportive family culture while advancing your career.

Key Responsibilities:• Provide efficient customer service across multiple channels • Assist with order processing and exception deliveries • Mentor new Customer Care Generalists as needed • Determine appropriate customer credits and handle inquiries • Support Recall Communication Management when required

Requirements:• High School Diploma or equivalent plus 1 year experience • Bachelor’s Degree in Business, Sales or Marketing preferred • Strong communication and time management skills • Ability to adapt to technology changes • Excellent attention to detail and organizational skills

Utilize your customer service expertise and thrive in a supportive environment at Gordon Food Service. #J-18808-Ljbffr