Operations Manager at Admiral Security (Dieppe)

Drive operational success as an Operations Manager at Admiral Security located in Dieppe, NB. This full-time role requires a strategic approach to oversee quality control and client retention. Admiral Security is seeking a skilled Operations Manager to lead operational execution and enhance process optimization. This position emphasizes performance, standards enforcement, and strengthening client relationships. Daily scheduling is managed by our Security Operations Centre (SOC) and administrative teams, enabling you to focus on leadership and operational excellence. Key Responsibilities: - Ensure SLA compliance and oversee quality standards - Maintain high levels of client satisfaction and retention - Enforce operational and training standards - Manage and mentor SOC and field leadership teams - Collaborate with HR, Finance, and Business Development teams Requirements: - Minimum 5 years in Operations Management - Preferred experience in security or similar fields - Clean professional background - Robust leadership and organizational skills - Bilingual (English/French) highly advantageous Utilize your expertise in operations management and client relationships to lead Admiral Security’s efforts in Dieppe. Apply on Kit Job: kitjob.ca/job/2pdzp2