Client Service Representative at CIBC (Drummondville)

Elevate client experiences as a Client Service Representative with CIBC in Drummondville, QC. Provide essential banking assistance, solve client issues, and collaborate with team members. In this part time role, you'll be an integral part of the Personal and Business Banking Team. You'll use your financial service knowledge to assist clients, address their banking needs, and connect them with the right resources. Flexibility is key, as you may work across multiple banking centres, ensuring optimal client support during various hours, including evenings and weekends. Key Responsibilities: • Assist clients with account management and product inquiries • Proactively solve client issues with patience and accountability • Introduce clients to mobile banking applications • Collaborate with team members to enhance client experience • Ensure compliance with banking standards and regulations Requirements: • Strong skills in client issue resolution and customer experience • Digital literacy with banking technologies • Excellent interpersonal and communication skills • Empathy towards client needs and concerns • Willingness to adapt and learn new technologies Bring your passion for client service and financial expertise to CIBC in Drummondville, QC. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2nb6pv