Customer Experience Associate Quebec (Drummondville)

Become a part of the customer service team at TD Canada Trust in Drummondville, Quebec. As a Customer Experience Associate, you'll ensure customer satisfaction while managing various banking operations. In this role, you'll work directly with clients in personal and commercial banking. Your responsibility includes processing transactions, understanding client needs, and enhancing their banking experience through effective communication and solutions. Key Responsibilities: • Handle financial transactions in accordance with guidelines • Recognize client needs and provide tailored solutions • Address client concerns and suggest improvements • Promote banking services and achieve operational targets • Maintain a cooperative and positive workplace atmosphere Requirements: • High school education and over one year of experience • Excellent organizational and time management skills • Competence in MS Office and online tools • Initiative and attention to detail in task handling • Strong interpersonal skills for effective customer interaction Make a difference in customer experience at TD Canada Trust in Drummondville, Quebec. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2ndh6p