(CAN) OMNI Customer Fulfillment Associate, Drummondville

Position Summary Working as an OMNI Customer Fulfillment Associate at Walmart Canada is a great way to develop your skills in the retail industry. An OMNI Customer Fulfillment Associate picks, packs and dispenses online orders ensuring high‑quality standard and accuracy while adhering to strict safety and food hygiene standards to achieve customer satisfaction and loyalty. If you are looking for an exciting job in customer service or retail, working as an OMNI Customer Fulfillment Associate may be a great fit for you!

Responsibilities

Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve“On Time” delivery to customers.

Packs orders with attention to detail including distinguishing between similarly named products, exact quantity, correct product codes.

Ensures that products picked are of the highest quality (no damaged products, freshest product selection, etc.).

Correctly documents and labels all orders through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc.

Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained.

Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution.

Ensures strict adherence to safety and food hygiene standards, maintaining a clean and hygienic work area, immediate clean up of all spills and debris, and ensures totes are clean and void of debris before packing; operates material handling equipment safely and responsibly and ensures all safety pre‑inspection checks are completed before use; exhibits behaviors that support the organization’s mission and core values.

Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; demonstrates flexibility in completing or adjusting to work assignments based on customer requests and meeting daily delivery schedules.

The minimum rate of pay for this position starts from $18.75.

Minimum Qualifications Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Preferred Qualifications Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Primary Location 1205 Boul Rene‑Levesque, Drummondville, QC J2C 7V4, Canada

Walmart will accommodate the disability‑related needs of applicants and associates as required by law.

Important Note: To support resume screening, interviews and other candidate evaluations, we may use artificial intelligence‑powered tools, including internal or third‑party developed automated decision‑making tools. For more information, please see Walmart Canada Job Applicant Privacy Notice.

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