Student Services Assistant (Edmonton)

Student Services Assistant Learn, work, and be informed at Sundance College. Be part of a skilled Team achieving its core mission of supporting student success! Sundance College operates leading Western Canadian private colleges with multiple locations delivering diploma programs in both on-campus and online modalities in the business, health, hospitality, legal and technology fields. The Opportunity Sundance College is currently seeking to fill the permanent full-time role of a Student Services Assistant. This role is an on-campus position at our campus in Edmonton, Alberta. This role is vital in supporting students as they navigate their academic journey, ensuring they have the resources and guidance needed to succeed. The ideal candidate will have excellent communication skills, strong computer knowledge, and a passion for student success. Key Responsibilities - Provide personalized support to students regarding academic progress, attendance, and overall program requirements. - Monitor and track student attendance and academic performance, addressing concerns proactively. - Collaborate with faculty and staff to implement strategies for student retention and success. - Serve as a resource for students, connecting them with appropriate support services - Assist students in navigating technology platforms used for coursework, attendance tracking, and communication. - Handle student inquiries and concerns in a timely, professional manner, ensuring they feel supported and valued. - Maintain accurate records and documentation for student interactions and progress. - Participate in team meetings and contribute to the continuous improvement of student services processes. Qualifications and Experience - Post-secondary degree (preferred) or diploma in a related field - Minimum 3 years related work experience - Previous experience in a student support or administrative role, preferably in a higher education setting. - Strong computer skills, including proficiency in Microsoft Office and student information systems. - Excellent interpersonal and communication skills, with the ability to build strong relationships with students and colleagues. - Highly organized and detail-oriented, with the ability to manage multiple tasks effectively. - A proactive approach to problem-solving and the ability to work independently as well as in a team. Benefits - Drug Plan - Dental Plan - Extended Health Benefits - Disability Insurance - Life Insurance - Flex and Bonus days Policies No Phone calls please. Only those selected for an interview will be contacted. Job Type: Full-time Pay: $17.00-$19.00 per hour Flexible language requirement: - French not required Application question(s): - Are you legally eligible to work in Canada? If you are on a work permit, what is the expiry date? Work Location: In person Apply on Kit Job: kitjob.ca/job/2nat24