Front Desk Receptionist (Edmonton)

Company Description Mitey Titan Industries Inc. is a Canadian manufacturer and supplier serving the oil and gas, industrial, and heavy equipment sectors. We specialize in custom fabrication, hydraulic workover and snubbing support equipment, Positive Air Shutoff Valve (PASV) systems, machining, engineering support, and industrial product development. With a focus on quality, safety, and innovation, Mitey Titan provides reliable solutions tailored to customer needs across Canada and international markets. For more information, visit . Role Description Mitey Titan Industries Inc. is seeking a professional, organized, and detail-oriented Front Office Administrator to join our team in Edmonton, AB. This full-time, on-site role is responsible for supporting daily office operations while serving as the first point of contact for visitors, customers, and vendors. The ideal candidate will have strong communication and organizational skills, experience working in a fast-paced office environment, and the ability to manage multiple responsibilities efficiently. Experience with administrative support, customer service, accounting assistance, shipping coordination, and ERP systems such as JobBoss or Sage is considered a strong asset. Responsibilities - Greet visitors, customers, and vendors in a professional and welcoming manner - Answer and direct incoming phone calls while maintaining excellent phone etiquette - Manage calendars, appointments, and general office scheduling - Perform data entry and maintain organized digital and physical filing systems - Process incoming and outgoing mail, courier shipments, freight documentation, and shipping coordination - Assist with Accounts Receivable (AR) and Accounts Payable (AP), including invoicing, payment processing, and follow-ups - Support bookkeeping functions and account reconciliations - Process and maintain records in JobBoss and Sage systems - Assist with purchase orders, billing, and customer account management - Respond to customer inquiries in a professional and timely manner - Prepare documents, proofread reports, and assist with general administrative duties - Monitor office supply inventory and coordinate ordering when required - Maintain cleanliness and organization of the front reception and office areas - Communicate effectively with office staff, sales staff, and shop personnel to support workflow efficiency Qualifications - Previous experience in office administration, reception, customer service, or clerical roles - Experience with Accounts Receivable, Accounts Payable, bookkeeping, or account reconciliation is preferred - Proficiency with Microsoft Office (Word, Excel, Outlook) and Google Workspace - Experience using JobBoss, Sage, or other ERP/accounting software is considered a solid asset - Knowledge of shipping coordination, logistics, freight documentation, or industrial administration is an asset - Strong organizational skills with exceptional attention to detail and accuracy - Excellent communication, proofreading, and customer service abilities - Ability to prioritize tasks and manage multiple responsibilities in a fast-paced environment - Experience working in an industrial, manufacturing, fabrication, or service-based environment is considered an asset - High school diploma or equivalent required; additional administrative or accounting education is considered an asset Benefits - Casual dress - Dental care - Extended health care - Vision care - On-site parking Work Location: In person Apply on Kit Job: kitjob.ca/job/2o3enn