Customer Service Sales Associate (Edmonton)

We are looking for dedicated, people-oriented Customer Service Sales Associates to join us in our commitment to delivering memorable customer experiences and ensuring every customer and prospective client feels valued and well supported. In this role, you will play a key part in shaping customer interactions while developing valuable professional skills through our industry-leading training and ongoing coaching. You will be part of a supportive, high-energy team that is truly invested in your growth, performance, and long-term success. We are now expanding our key divisions and hiring multiple associates for this role! This growth brings exciting opportunities for internal advancement, with clear pathways into next-level roles! We welcome applications from individuals who are motivated to progress into Supervisory and Management positions in the future and are ready to take the next step in their careers. Responsibilities of the Customer Service Sales Associates: - Engage with customers and prospective clients through genuine and personalised approach - Take the time to understand each individual’s needs, building rapport and establishing genuine, trust-based relationships - Run down available products and services with clarity and confidence, ensuring customers feel informed and comfortable in their decisions - Deliver a customer experience that reflects care, professionalism, and attention to detail at every stage of the interaction - Encourage repeat business through positive experience throughout the purchasing process - Stay informed on product knowledge, industry trends, and best practices through ongoing training and mentorship - Contribute to a positive team culture by maintaining a high level of energy, accountability, and collaboration What You Can Expect: - Competitive compensation packages with performance-based incentives and retention bonuses - Company-provided tools and resources to support your day-to-day success (technology, materials, and branded assets) - Annual company-sponsored retreats to destinations such as the Dominican Republic, Cuba, Costa Rica, and Mexico to rest and relax - Opportunities to attend networking events, industry conferences, and career development workshops - Clear, structured pathways for advancement into Supervisory and Management roles - Access to ongoing training, leadership development, and personalized mentorship tailored to your growth - A leadership team that is actively invested in your success, offering continuous guidance, open communication, and support whenever needed - A positive and engaging office culture built through team-building activities, collaboration, and meaningful team connections - Recognition programs, performance-based incentives, and rewards - Additional company perks and benefits available to team members upon successful completion of the first year in the company Who You Are: - Previous experience in customer-facing or people-oriented roles is an asset, but not required - Available to work full time, including weekends and some holidays - Must have access to a personal vehicle and hold a valid driver’s license to ensure a reliable commute - Naturally engaging and comfortable speaking with a wide range of people - Attentive listener with the ability to understand needs and respond thoughtfully - Adaptable and open to learning in a fast-paced, growth-focused environment - Self-motivated with a strong sense of responsibility and follow-through - Positive, professional, and solution-oriented in your approach - Comfortable working both independently and as part of a collaborative team Joining our team means becoming part of a company that holds itself to a high standard, both in how we serve our customers and how we support our people. Every interaction matters, and every individual contributes to the larger vision.If you are ready to grow within a role that combines professionalism, purpose, and opportunity, we look forward to learning more about you! Job Types: Full-time, Permanent Pay: $42,000.00-$58,000.00 per year Work Location: In person Apply on Kit Job: kitjob.ca/job/2oghfk