Customer Service&Sales Rep– Remote Role with Concentrix Canada, Edmonton

Customer Service&Sales Rep– Remote Role with Concentrix Canada Concentrix is hiring game-changers. If you’re ready to work from home, earn up to $22/hr, and join a global team that powers the world’s best brands—this is your shot. As a Customer Service and Sales Representative , you’ll deliver expert support, solve real problems, and help customers get the most out of their products. All from the comfort of your home.

This full-time remote role is open across Canada, including Alberta, and is perfect for those who thrive in fast-paced environments, love helping people, and want to grow in a company that promotes from within. Whether you’re just starting out or looking to level up, Concentrix gives you the tools, training, and support to build a career you’re proud of.

Why Concentrix?

Concentrix is a global leader in customer experience solutions, with 440,000+ employees across 70+ countries. The company has earned awards like "World’s Best Workplaces," "Best Company Culture," and "Best Companies for Career Growth." Their people-first culture means you’re not just filling a seat—you’re joining a movement.

What You’ll Do

As a Customer Service and Sales Rep, you’ll be the voice behind the brand. You’ll handle inbound calls, support business-class customers, and make product recommendations that solve real needs.

Your day-to-day will include:

Answering customer inquiries with clarity and care

Promoting products like cell phones and smart home monitoring

Supporting business customers with account setup and billing

Making sales attempts on every call—no cold calling

Resolving concerns and delivering expert service with a smile

Navigating multiple systems while multitasking like a pro

What You’ll Bring

You don’t need to be a tech wizard or a seasoned sales pro—but you do need drive, empathy, and a willingness to learn.

High school diploma (Bachelor’s degree preferred)

6+ months of customer service experience

Some sales experience (any kind) is a plus

Strong multitasking and communication skills

Eagerness to learn new technologies

Ability to work independently and stay focused in a remote setup

What’s In It for You

Concentrix invests in its people. Here’s what you’ll get:

Competitive pay: $17.85–$22.31/hr + performance incentives

Paid training (4 weeks) to set you up for success

Full medical, dental, and vision insurance

Registered Retirement Savings Plan (RRSP)

Paid time off and holidays

DailyPay option to access earnings early

Employee Assistance Program (EAP)

Mentorship and leadership development programs

Company-supplied tech for remote work

Networking groups: Women in Tech, Black Professionals, LGBTQ+ Pride, Neurodiversity, and more

Events that celebrate YOU: Game-Changer Appreciation Day, Customer Service Week, and more

Who Should Apply

This role is perfect for:

Customer service pros ready to work remotely

Sales-minded individuals who love solving problems

Military veterans and newcomers to Canada

People who value flexibility, purpose, and community

Applicants with valid work authorization in Canada

How to Apply

Applications are accepted on an ongoing basis. To apply:

Prepare a CV highlighting your customer service and sales experience

Include a short cover letter explaining your interest in remote work and your approach to customer care

This isn’t just a job—it’s a launchpad. At Concentrix, you’ll gain the tools, training, and support to grow your career while working from home. You’ll be part of a team that champions people, celebrates diversity, and delivers excellence every day.

Apply now and become one of Concentrix’s game-changers. Your next chapter starts here.

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