Receptionist, Edmonton

About Buff Wax Spot Buff is Edmonton's original chain of wildly popular wax bars. We perform friendly, quick, and clean full-body waxing services for all bodies. We're top-rated, super-busy, and looking for Edmonton's finest to join our team as a Receptionist! We pride ourselves on delivering friendly, professional, and meticulous hair waxing services to our clients. We’ve spent the last seven years developing and demonstrating our core values: Respect, Openness, Consistency, Compassion, Support, and Humfunepo (our mashup of humor, fun, energy, and positivity) and we’re looking for someone who can provide first‑class customer experience and positively contribute to our team culture. We love incredibly friendly and nice go‑getters who are super detail‑oriented, are known as neat‑freaks, and pretty obviously, LOVE WAXING.

Qualifications

One year of previous experience in a similar environment (retail, service, salon, office)

Computer savvy including confidence with learning and using in‑house software systems

Job Specifications The Receptionist is a key member of the Buff Wax Spot Store Team and reports to the Store Manager/Studio Team Lead.

Demonstrate 1 year of previous experience in a similar environment (retail, salon, restaurant, medical, office)

Stand when required for your shift, bend often, participate in active cleaning of the shop and occasionally lift items weighing up to 10 pounds

Manage time effectively and handle periods of high volume with ease

Be computer savvy, including learning and using in‑house software systems

Provide the highest‑quality service and client care with kindness, great conversation, friendly demeanour, and sense of humour

Maintain a polished, fashionable and business‑appropriate appearance

Show up on time and ready to work

Greet clients professionally and courteously

Be well‑mannered with superb phone skills; ability to remain cool under pressure is critical

Effectively check guests in and out, cash out clients, accurately input client information into the booking software, and re‑book appointments

Accurately record tips and product commissions received for Wax Techs

Display excellent client service, communication and organization skills

Maintain a professional, orderly, and clean work environment

Listen and communicate effectively

Organize, be neat and extremely clean‑conscious

Punctual and reliable

High integrity with a great attendance record

Ability to problem solve as issues arise

Attention to detail, meticulous and efficient

Respectful and open to growth

Assist with daily salon duties (laundering towels, sweeping, mopping, sterilizing implements, etc.)

Perform daily inventory counts

Streamline the work flow for the team and provide support to team members

Learn about our retail products and provide guidance and assistance with retail products

Meet and/or exceed product sales targets

Recommend services and products to clients

Educate on and sell wax after‑care products

Maintain retail product stocks and keep retail area clean, tidy and attractive

Contribute to an energetic, purposeful, and creative environment that encourages teamwork with shared values of Respect, Support, Consistency, Compassion, Openness, and Humfunepo

Self‑motivated and ready to go above and beyond

Goal‑oriented

Team player

Flexibility to work evenings and weekends

Support the company in achieving its goals

Attend and actively participate in staff meetings and trainings

What You Get As a member of the Buff Wax Spot team, you will be part of a fun, well‑managed, dynamic (read: busy!) work environment that promises to reward you for all your amazing work and contributions to the growth of the company and nurture your professional and personal development.

Hands‑on training with customer experience experts, brand experts, and product representatives

Fun team‑building events

The opportunity to be involved in and influence the growth and direction of an exciting and fun beauty bar start‑up

Plus, you’ll have:

Competitive hourly wages + tips + commission on retail sales

Paid sick days + mental health days

Paid vacation time

A little something special for your work anniversary

Free waxing for you + steep discounts on retail products

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