Front Desk Receptionist (Contract), Edmonton

Job Description Posted Tuesday, April 28, 2026 at 6:00 a.m.

Work in a purpose driven career with MaKami College, public post-secondary college that has been helping students for over 20 years with locations in Edmonton and Calgary, Alberta.

MaKami College offers students in-person, online, and blended programs in Massage Therapy, Health Care Aide, Business Administrative Assistant, Medical Office Assistant, and more. Rapidly growing, we are working to expand our campuses into cities across Canada, and continuously working to add programs to our course catalogue. We work with our team to grow and develop in areas they are passionate about, focusing on our MaKami Pillars - Leadership, Professionalism, Helpfulness, and Inspiration. MaKami team members are provided with many opportunities for professional career growth in a fulfilling and dynamic work environment.

The MaKami team is passionate about creating generational change through education, and we provide the tools and a safe environment for our staff to change the lives of our students and their families.

This position has primary responsibility for providing our students, instructors and clients with outstanding customer service and an exceptional experience while attending the college.

Major Accountabilities/Responsibilities (Including but not limited to the following)

Meet and greet all students, instructors and clients, making them feel welcome in a warm and sincere manner, directing them to the appropriate area of the College

Answer and redirect telephone calls to the appropriate individuals

Direct incoming mail and faxes to the appropriate person

Act as a liaison between students and those employees who work with them

General administrative duties to assist the Student Success Centre, including photocopying, data entry, filing, etc.

Schedule and change client bookings for the clinic as required, liaise with the Clinic Coordinator to ensure that any special or unusual client requests are known

Assist with setting up and tearing down events or workshops

Throughout the day, check the student lunchroom, washrooms, sink areas and any other public areas to ensure they are clean and organized

Other duties as assigned, which are deemed necessary to support colleagues in their roles or support the College in achieving its goals and objectives

Education and Experience

Knowledge of customer service principles and practices

Knowledge of computers and relevant software applications (e.g. MS Word, Excel, Outlook, Gmail, PowerPoint, Publisher)

Schedule: Monday to Thursday from 4 pm to 9.30 pm, and Saturday from 8 am to 4.30 pm

Perks&Benefits

Health Spending&Lifestyle Accounts

Educational Allowance for Professional Development

Emergency Allowance for Unexpected Needs

Free Massages at Our Student Clinic

Discounts on College Programs&Courses

Staff Discount in College Store

On-Site Gym Access

Free Parking

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