Service Writer Position at Calmont Truck Centre, Edmonton

Embark on a rewarding career as a Service Writer at Calmont Truck Centre located in Edmonton, AB. Focus on customer engagement, overseeing service tasks, and administrative duties in this full-time role.

As a Service Writer, you’ll be the initial point of contact for service inquiries and play a vital role in ensuring customer satisfaction. This position requires at least two years of customer service experience and excellent communication skills. Your responsibilities will include assisting customers, updating them on repairs, and collaborating with shop personnel to deliver accurate service quotes.

Key Responsibilities:• Greet and assist customers entering the service area • Handle customer inquiries via various communication channels • Serve as liaison between clients and service personnel • Ensure timely updates on repair processes and authorizations • Create and manage work orders efficiently

Requirements:• High School Diploma or GED required • Minimum 2 years in customer service • Superior verbal and written communication skills • Strong teamwork and organizational abilities • Detail-oriented with a knack for meeting deadlines

Bring your expertise and passion for service to Calmont Truck Centre and enjoy a collaborative work environment. #J-18808-Ljbffr