Service Supervisor - Field - Preventative Maintenance (Edmonton)

Description

Champion a culture of safety through daily reviews and compliance with NSC standards.

Lead and mentor technicians and apprentices, providing coaching and performance feedback.

Oversee job planning and execution, ensuring repairs align with scope and quality standards.

Act as a communication link between field technicians and customer-facing teams.

Drive continuous improvement by identifying safety and process opportunities.

Ensure compliance with SOPs, timecard accuracy, and contamination control protocols.

Contribute to operational KPIs including safety, customer satisfaction, and productivity.

Day-to-Day Activities

Spend most of your time with the field technicians monitoring job progress.

Assign technicians to jobs and manage manpower availability.

Review tooling, parts, and technical issues to prevent delays.

Communicate job updates and changes to internal and external stakeholders.

Track performance metrics and implement lessons learned for future jobs.

Requirements

Journeyperson trade ticket (HET, Welding, Machinist).

Experience with Preventative Maintenance procedures.

Proven leadership and supervisory experience.

Solid understanding of safety protocols, and contamination control.

Financial acumen and ability to interpret KPIs.

Familiarity with collective agreements and performance management processes is an asset

At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

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