NTT DATA Bilingual Service Representative (Edmonton)

Step into a rewarding career with NTT DATA as a Bilingual Customer Service Representative. This full-time remote position allows you to provide support to clients in English and French, showcasing your exceptional communication skills. At NTT DATA, you'll serve as a key Brand Ambassador, focusing on customer satisfaction and interaction. Your role will involve resolving inquiries and complaints while embracing continuous learning. An ideal candidate is one who thrives in a customer-centric environment and values contribution and impact. Key Responsibilities: • Deliver exceptional first-class service to customers • Respond to and resolve complex inquiries promptly • Document each customer interaction accurately • Engage in continuous learning about products and services • Uphold high standards of confidentiality Requirements: • Must be bilingual (English and French) • Previous customer service experience preferred • Solid oral and written communication skills • Proficiency with PCs and system navigation • Capable of managing sensitive interactions professionally Make a meaningful impact while providing excellent service to NTT DATA customers in this dynamic bilingual role. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2p2yu5