Service Writer (Edmonton)

Overview We are seeking a skilled and customer-oriented Temporary Service Writer , can turn into to join our team at our dealership for the right candidate in Edmonton. As a Service Writer, you will play a crucial role in providing exceptional customer service and ensuring smooth operations in our equipment repair shop. If you have a passion for construction equipment, excellent communication skills, and a strong mechanical knowledge, we encourage you to apply. Duties - Listen to customers' concerns and accurately document their machine issues - Communicate with mechanics to ensure timely and efficient repairs - Provide customers with detailed estimates for repairs and explain the recommended services - Schedule appointments for service - Maintain accurate records of customer interactions and repair orders -Warranty Claims -More duties as required & experience provides. -Cross train Skills - Excellent customer service skills with the ability to build rapport and establish trust - Strong sales abilities to effectively communicate the value of recommended services - Knowledge of dealership operations and compact equipment repair processes - Basic mechanical knowledge to understand vehicle issues and repairs -Ninja computer skills - Exceptional organizational skills to manage multiple tasks efficiently - Perfect for a Journeyman Off Road Technician looking to get off the wrenches, maybe do the odd light duty oil changes/repairs. At our dealership, we offer an Excellent pay rates and opportunities for career advancement. Join our team of dedicated professionals who are passionate about providing top-notch service to our customers. Job Types: Full-time, Permanent Pay: $25.00-$39.00 per hour Advantages - Dental care - Extended health care - Life insurance - Store discount Experience: - service advisor: 2 years (required) - Customer service: 4 years (required) Work Location: In person Apply on Kit Job: kitjob.ca/job/2pakhj