Ntt Data Bilingual Service Representative Edmonton

Step into a rewarding career with NTT DATA as a Bilingual Customer Service Representative. This full time remote position allows you to provide support to clients in English and French, showcasing your exceptional communication skills. At NTT DATA, you'll serve as a key Brand Ambassador, focusing on customer satisfaction and interaction. Your role will involve resolving inquiries and complaints while embracing continuous learning. An ideal candidate is one who thrives in a customer-centric environment and values contribution and impact. Key Responsibilities: • Deliver exceptional first-class service to customers • Respond to and resolve complex inquiries promptly • Document each customer interaction accurately • Engage in continuous learning about products and services • Uphold high standards of confidentiality Requirements: • Must be bilingual (English and French) • Previous customer service experience preferred • Solid oral and written communication skills • Proficiency with PCs and system navigation • Capable of managing sensitive interactions professionally Make a meaningful impact while providing excellent service to NTT DATA customers in this agile bilingual role. J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2pf7b7