Program Coordinator (CF) - Employment Training Programs …, Edmonton

Program Coordinator– Ready to Serve (RTS)&Renewing Expertise, Navigating Upward (RENU)

Catholic Social Services is currently seeking a collaborative and highly organized Program Coordinator to support the successful development and delivery of two current employment training programs: Ready to Serve (RTS) and Renewing Expertise, Navigating Upward (RENU). This contract full‑time position will end on March 31, 2028, with possibility of extension.Program Overview

Ready to Serve (RTS)

A 16‑week program that prepares participants for employment in the food and service industries through workshops, paid work‑based learning, and follow‑up support. RENU Program

A 16‑week program that supports internationally trained professionals in Business Administration, IT, and Human Services through group learning, individualized coaching, and work‑based learning. Key Responsibilities

Support participant recruitment, screening, and intake processes, ensuring appropriate program fit. Develop, implement, and update individual participant plans (e.g., Work/Life Plans) to guide progress toward employment goals. Provide one‑on‑one employment counselling, including career coaching, résumé and cover letter development, interview preparation, and job search strategies aligned with the Canadian labour market.Deliver and facilitate group learning sessions and guided reflection activities to build workplace skills, confidence, and professional behaviours. Identify and address barriers to employment through coaching, problem solving, and referrals to internal and external supports. Support participants throughout the program lifecycle, including during work‑based learning placements, addressing challenges and supporting workplace integration.Track and monitor participant progress and engagement, including documenting outcomes and progress toward employment. Conduct post‑program follow‑ups, including employment verification, retention support, and career progression check‑ins. Assist with the coordination of networking events, employer engagement, and participant activities.Contribute to program evaluation, reporting, and continuous improvement activities. Maintain accurate and timely documentation and participant records in alignment with program and funder requirements. Collaborate with the Team Leader and program staff to ensure coordinated, consistent, and high‑quality service delivery.Required Qualifications

Diploma or degree in Social Work, Human Services, Career Development, or a related field. Minimum 2 years of experience in employment services, counselling, or workforce development. Experience working with newcomers and diverse populations is an asset. Experience in case management and group facilitation preferred.Equivalent combinations of education and experience may be considered. Police Information Check including vulnerable sector search, Intervention Record Check, and/or summary of driving record as conditions of employment; financial responsibility of the candidate. Skills&Competencies

Strong employment counselling, coaching, and interpersonal skills. Ability to motivate and support participants with diverse needs. Excellent communication and facilitation skills. Strong organizational and time management skills, with the ability to manage multiple participants and priorities.Ability to identify and address barriers to employment through problem solving and resource connection. Strong sense of accountability for participant progress and employment outcomes. Adaptability and comfort working in a dynamic, fast‑paced environment. Commitment to equity, diversity, inclusion, and trauma‑informed practice.What We Offer

The salary for this position is $58,839.84 to $66,231.36 based on qualifications and experience. We offer flexibility and a supportive working environment. Comprehensive benefit options when eligible. Work within a highly collaborative, team‑oriented organization where your ideas are heard and you can see your impact daily.Growth opportunities to develop your skills within a dynamic, innovative, and expanding agency. EEO Statement

Catholic Social Services is committed to fostering a diverse and representative workforce. In an effort to enrich our agency and reflect the communities we serve, we welcome applications from qualified individuals of all diverse groups and backgrounds.

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