Customer Service Representative (Part-Time - Edmonton)

Customer Service Representative (Part-Time - Edmonton) Location: 10014 104 Street, Edmonton, AB Position Type: Part-Time Hours: 1630 hours/week - Requires availability for all shift types, including days, evenings, weekends, split shifts and holidays Pay: $ Perks: Discounted Travel & Employer paid parking Start Your Journey with Red Arrow What if your job was to kick off someones next adventure? At Red Arrow, youre more than a Customer Service Representative, youre the first smile, the helping hand, and the calm in the chaos of travel. From check-in to boarding, youll guide passengers through a smooth, stress-free experience and help make every trip memorable. As part of the Keolis Canada family, we connect communities across Alberta with safe, reliable, and comfortable transportation. Our team is the heart of that missionand were looking for someone who loves helping people and thrives in a fast-paced, customer-focused environment. If youre a natural people-person who enjoys solving problems and creating great experiences, this is your boarding call. What Youll Be Doing Welcome and assist customers in person, over the phone, and online Book, change, and cancel reservations with ease Process payments and handle cash transactions accurately Support travelers with our online booking system Assist with check-in, luggage storage, and boarding Answer questions with professionalism and care Keep the ticket office clean, organized, and fully stocked Complete light cleaning and administrative tasks What You Bring Required availability for all shift types, including days, evenings, weekends, split shifts and holidays A positive, service-first attitude Strong verbal communication skills Confident problem-solving and decision-making abilities High attention to detail and ability to learn quickly Comfortable using computers (Microsoft Office experience preferred) Ability to meet pre-employment background screening requirements What We Offer Hourly wage: $ Part time schedule (1632 hours/week) - Requires availability for all shift types, including days, evenings, weekends, split shifts and holidays Employer-paid parking Discounted travel on our motorcoaches A role that supports work-life balance About Keolis Canada Keolis delivers mobility solutions to over billion passengers annually across 15 countries. In Canada, our team of nearly 1,857 employees operates light rail, buses, intercity coaches, and airport shuttles, helping over 12 million passengers each year travel safely, reliably, and comfortably. Ready to Apply? Bring your energy, your customer-first mindset, and your love of helping people, and lets get Alberta moving together! Apply on Kit Job: kitjob.ca/job/2pkao6