Dental Administrator/Receptionist (North Central Edmonton)

Job Summary: Dental Receptionist - Front Office Administrator

Are you an experienced dental receptionist who loves helping patients feel welcome and cared for? We’re looking for a friendly, energetic team member to join our happy dental home and provide outstanding administrative support in a professional dental setting dedicated to patient-centered care. Our well-established, family-oriented dental practice is proud to have long-term staff, a positive workplace, and a team that truly enjoys working together. We’re searching for someone who is professional, organized, compassionate, and ready to become a valued part of our dental family.The ideal candidate will serve as the first point of contact for patients, managing appointment scheduling, patient check-in and check-out, and administrative tasks. This role requires excellent communication skills, proficiency with dental software, and a strong understanding of medical and dental terminology. The Dental Receptionist plays a vital role in ensuring smooth daily operations and delivering exceptional patient service.Duties

Greet patients warmly and efficiently manage front desk operations Schedule, confirm, and reschedule patient appointments using dental management software such as Power Practice X and Recall Max Answer multi-line phone systems promptly and professionally Verify patient insurance information, manage predeterminations and process payments accuratelyMaintain electronic medical records with attention to detail and confidentiality Assist patients with paperwork, forms, and billing inquiries Manage correspondence, including emails and appointment reminders Ensure the reception area remains clean, organized, and welcoming Collaborate with dental staff to facilitate smooth patient flow and communicationRequirements

Prior experience as a Dental Receptionist or in a dental or medical office setting Proficiency with Power Practice (or similar PMS), Recall Max and Patterson Imaging Strong knowledge of medico-dental terminology Excellent organizational skills with the ability to multitask efficiently in a fast-paced environmentExperience handling multi-line phone systems with professionalism Office experience in dental administrative roles or as a clinical team member is highly desirable Ability to work well independently and as part of a team Values long-term relationships with patients and coworkers Strong communication skills with a friendly demeanorKnowledge of insurance verification processes is a major asset What We Offer

Permanent full-time position Competitive wages Health benefits Uniform allowance Flexible holiday scheduling No weekends or late nights Free parking A welcoming, family-oriented workplace Long-standing, supportive team members Positive and respectful work environment Opportunity for long-term growth and stabilityHours

4 days per week (with possibility of 5 days) Tuesdays and Thursdays: 8:15 AM– 4:15 PM Wednesdays and Fridays: 7:15 AM – 3:15 PM Some shift changes may be required for holiday coverage, upon discussion with the front office team. If you’re looking for more than just a job — and want to join a practice where patients and staff feel like family — we’d love to hear from you!Pay

$25.00-$35.00 per hour Benefits

Company events Dental care Extended health care On-site parking Paid time off Work Location: In person

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