Project Manager (Edmonton)

Project Manager (Edmonton) About Catalis Catalis is a leading government Software as a Service (SaaS) and integrated payments provider, powering a wide range of government operations at the municipal, county, provincial, and federal levels. Our innovative solutions are designed to streamline processes, enhance efficiency, and improve the delivery of government services to the public. At Catalis, we are committed to leveraging technology to make government interactions simpler, faster, and more accessible. What We Offer Catalis is a fast-growing and award-winning technology company that serves small urban and rural municipal governments across Canada. We offer competitive compensation, fully paid vacation, comprehensive health and dental benefits, and free access to unlimited Udemy courses for professional development. Our office in Old Strathcona (Edmonton, Alberta) features a cooperative environment with stand‑up desks, a lounge area, a fitness challenge program, and an office dog. The Opportunity As a Project Manager, you will collaborate with customers and internal business units to bring innovative solutions to our product lines. You will provide training and implementation direction for current and existing customers, working closely with the team to identify and understand business workflows and technical requirements. You will be responsible for ensuring all required implementation/migration activities are completed according to contractual and internal guidelines. What You Will Do - Plan and lead implementation/migration projects for city, county, state government clients. - Create detailed project plans and associated artifacts including project schedule, risk/issues log, status reports, meeting agendas, and statement of work. - Facilitate customer meetings and activities such as discovery sessions, joint working sessions, user testing, and executive steering committee meetings. - Monitor internal resources for capacity and budget utilization. - Accurately forecast project revenues and expenses. - Partner with internal teams and customers to understand business and technical requirements. - Coordinate quality assurance testing to ensure software functions properly in the customer’s environment. - Perform basic diagnostics and troubleshooting for payments software applications. - Assist in training end users on the software to ensure effective use. - Coordinate customer user acceptance testing and go‑live support. - Identify project risks and issues in a timely manner; assess and communicate necessary actions. - Collaborate with customers and developers to configure, install, test, and monitor systems addressing customer issues. - Communicate effectively and professionally with customers, including executive‑level contacts. - Deliver an exceptional customer experience. - Manage multiple implementations while maintaining on‑time deliverables. - Perform other duties as assigned. Requirements - Bachelor’s degree and 2+ years of experience managing projects and delivering successful outcomes for project stakeholders. - Ability to communicate technical information to both technical and non‑technical customers. - Strong technical aptitude and enjoyment of troubleshooting technical issues. - Comfortable with Excel pivot tables, SharePoint, and similar technologies. - Ability to work both in a team setting and independently. - Excellent written and oral communication skills. - Strong risk/issue assessment and mitigation skills. - Excellent time management skills. - Strong interpersonal and team‑building skills. - Comfortable gathering information from business users. Preferred Qualifications - Experience in state/county court system. - Experience with court case management systems. - PMP certification. - Experience with Jira. - Experience with Smartsheet. - Basic understanding of Windows development techniques and Microsoft development tools/environments. - Basic understanding of SQL Server. EEO Statement Catalis is committed to building and promoting a diverse workforce and celebrates the unique qualities that individuals of various backgrounds and experiences offer. As an equal employment opportunity employer, all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected status as required by applicable law. Apply on Kit Job: kitjob.ca/job/2prs8t