Learning Administrator (Edmonton)

Job Number : 55274 The Training Administration Team has an opening for a highly motivated and organized individual to provide administrative support, in a fast paced team environment, for Corporate Training Initiatives. In this role you will act as the first point of contact for all organizational and development inquiries. What will you do? - Be the first point of contact for corporate learning and development inquiries - Coordinate the day-to-day administration and logistics of corporate learning, training initiatives, and Learning Management System continuity - Interact with partners both internally and externally to troubleshoot and assist/respond to inquiries in a timely manner - Manage the two email inboxes for the Learning Management System - Work with Program Managers to schedule and confirm course dates for training and courses offered - Assist employees and external vendors with registration requests and inquiries - Book training rooms and manage schedule - Maintain the area's records management system, computer inventory and resource materials - Prepare detailed internal account reconciliations and external invoice reconciliation - Ensure ongoing maintenance of training rooms and audiovisual equipment - Collaborate to prioritize high volume of requests and inquiries - Perform other related duties as required Qualifications - Completion of the 12th school grade or GED including business subjects with emphasis on general office practices or completion of an appropriate certificate program from an approved business school/college - Minimum 2 years office administration experience including, diversified word, information processing, and customer service Assets - Experience with Learning Management Systems and software Skills required for success - Ability to handle difficult and challenging situations with professionalism - Proficient and accurate typing skills including spelling, grammar, punctuation and formatting - High level of organization with the ability to understand and manage multiple tasks with different priority levels from multiple people under tight deadlines - Intermediate to advanced knowledge in Microsoft Office and Google applications - Exemplary time management and adaptation skills Excellent customer service, interpersonal and communication (verbal and written) skills needed - Ability to deal with confidential information with a high degree of judgement and discretion - Alignment to our Cultural Commitments and Leadership Competencies ( - Embracing a culture of equity, diversity, reconciliation and inclusion - Applicants may be tested Work Environment - Physical ability and manual dexterity to perform the duties of this position, including set-up and clean training classrooms including moving tables and chairs on wheels and lifting boxes up to 35 pounds on a daily basis - Note: This position may be eligible for a hybrid work arrangement with the flexibility to work from both home and the worksite as per the Letter of Understanding between the City of Edmonton and Civic Service Union 52 - The weekly hours of work for this position are currently under review and may change at a future time. Any changes will be made in accordance with the City of Edmonton/Civic Service Union 52 collective agreement and the incumbent will be notified in advance The City of Edmonton values applicants with a diverse range of skills, experiences and competencies, and encourages you to apply. We strive to provide reasonable access and accommodations throughout the recruitment process. To request an accommodation, please contact . Learn more about our benefits ( ). Up to 1 Permanent Full time position Hours of Work: 33.75 hours per week, Monday-Friday Salary Range: $26.640 - $33.081 (Hourly); $46,933.020 - $58,280.450 (Annually) Recruitment Consultant: SL/SB Edmonton rests in the heart of Treaty Six territory in Alberta and the homelands of the Metis Nation. Classification Title : Word/Data Processing Clerk II Posting Date : Jun 1, 2026 Closing Date : June 8, 2026 11:59:00 PM (MST) Number of Openings (up to) : 1 - Permanent Full-time Union : CSU 52 Department : Corporate HR Programs and Services Work Location(s) : Century Place, 10th Floor, 9803 - 102A Avenue Edmonton T5J 3A3 Apply on Kit Job: kitjob.ca/job/2pub7l