Store Manager, Bon Accord

At Swarovski, your leadership matters, your vision drives success, and your work shapes exceptional luxury moments in every store experience.

Ready to lead with purpose at one of the most iconic brands in fashion and design? Join our retail team and drive a culture where creativity, customer service, and team spirit shine with brilliance.

As a Store Manager, you’ll lead your team with passion, nurturing team spirit, delivering exceptional customer experiences, and driving commercial success. You’ll be a Swarovski advocate, inspiring excellence and supporting your team’s growth every day.

About The Job

Lead, motivate, and develop your team to achieve sales goals and deliver outstanding service

Build strong customer relationships and promote loyalty programs

Recruit, onboard, and coach talent, securing succession plans

Set and manage individual and team targets, proactively assessing performance

Oversee store operations: inventory, cash handling, loss prevention, and compliance

Ensure implementation of all Swarovski policies, procedures, and standards

About You

3+ years of experience in a multicultural retail environment, in luxury fashion, cosmetics, or lifestyle brands

Excellent leadership, coaching, and team development skills

Digital proficiency and strong operational know-how

A winning personality to easily establish a trustful relationship and empower others

Customer-focused, curious, empathetic, and results-driven team player with a commercial mindset

English skills

What We Offer You can expect a range of benefits, including:

Competitive salary

Monthly bonus scheme

Industry leading, generous staff discount (60% off the RRP) starting on your first day

30% off the RRP on Swarovski Created Diamonds

Enhanced annual holiday entitlement

1 x paid Volunteering Day each year

Food&refreshments provided in store to be enjoyed during your shift

Staff Referral Bonus– up to £250

Jubilee Awards to celebrate key service milestones

Annual Awards to celebrate and recognize your achievements

Season Ticket Loan

Exclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service.

Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts

Opportunities for career development

Many of our Store Managers grow into Flagship Store Manager, District Manager, Trainer, Visual Merchandiser, Customer Service, or Sales Operations Manager roles. We support your development so you can build a career that matches your ambitions.

About Swarovski Swarovski creates crystal-based products of unique quality and craftsmanship that bring joy and celebrate individuality. Founded in Austria in 1895, we design, manufacture, and sell the world’s finest crystals, gemstones, Swarovski Created Diamonds, zirconia, jewelry, accessories, and home décor.

Sustainability and responsibility are at the heart of our brand, from circular innovation to diversity, inclusion, and the philanthropic work of the Swarovski Foundation. We empower people to express their individuality with confidence and respect, and we believe that different perspectives make us stronger.

Swarovski is an equal opportunity employer. We are committed to fair, inclusive recruitment and to building a workplace where everyone feels they truly belong.

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