Contract Customer Experience Representative with Growth …, Acton

Become a key player as a Customer Experience Representative, focusing on enhancing customer service quality and logistics. You'll be responsible for processing orders and troubleshooting concerns. This contract position allows you to contribute significantly to the customer experience from the first point of contact. Your role includes detailed order entry, proactive customer communication, and close collaboration with multiple teams to ensure seamless delivery and service excellence. Join a workplace that supports your professional development. Key Responsibilities: • Receive and process customer inquiries and orders • Enter order details accurately in the operating system • Communicate effectively about delivery and updates • Dispatch orders while ensuring optimal resource use • Monitor and address on-time delivery performance Requirements: • Secondary School Diploma or equivalent experience • Strong understanding of market geography and aggregates • Proficiency in relevant software and web applications • Proven organizational and communication skills • Ability to thrive in a fast-paced work workplace Contribute to exceptional service by managing customer interactions and logistics efficiently, ensuring a positive impact on the overall delivery experience. #J-18808-Ljbffr Apply on Kit Job: kitjob.ca/job/2ofk62